Under the terms of the Data Protection Act we are registered with the
Data Protection Registrar. Our registration number is Z480549X.
You may telephone, fax, email
or write to us. Spectrum, 64 Eastcourt Avenue, Earley, Reading, UK.
Telephone or fax 0118 926 8149 (international +44 118 926 8149. You
are very welcome to visit us but please contact us first to make an
appointment to ensure that we will be available. If we are not available
on the telephone you will be able to leave a message on an answering
machine and we will call you back as soon as possible and certainly
within 3 working days.
Making a purchase could not be easier. Just browse our Catalogue, and
click on any items that you wish to buy and put them into the shopping
cart. After you have finished your selection, click on "Order" and you
will be asked for a few details that we need to be able to satisfy the
order.
Under UK law you have the right to cancel your order for 7 days from
the date the order was placed. This does not apply to bespoke items
such as massage couches which are specifically made to order. Your statutory
rights are not affected.
If you are shopping from outside the UK, place your order and your
credit card company will convert the transaction into your own currency.
We accept several credit and debit cards. We do not charge for any item
until it is ready to send. Back ordered items are not charged until
they are sent.
You may send your credit card information via phone, fax, snail mail
or over the Internet. Please do not send this information by email as
this is not secure. We know of no documented cases of credit card fraud
using our shopping system over the Internet. You will be transferred
to the secure Protx site which liaises with Streamline operated by Natwest
Bank.
Carriage is charged according to the weight and destination. This is
calculated and added to the total before you finally place your order.
We aim to deliver your order right away. We will normally send your
order to you within 7 business days although we aim to dispatch all
stock orders within 2 business days. If there is going to be any delay
in sending your order we will contact you to let you know. We will give
you an estimated delivery date and the option to cancel your order if
you would prefer not to wait. International orders are generally received
in under 10 days. If you need items urgently please email us at the
time of placing an order.
Spectrum Wellbeing do not disclose buyers' information to third parties.
Cookies are used on the shopping site, but only to keep track of the
contents of your shopping cart once you have selected an item.
Email addresses and other information is stored securely.
Unusual and New
Age Products On Line
Spectrum Wellbeing,
64 Eastcourt Avenue, Earley, Reading, RG6 1HH, UK